Inbound & Outbound Call Center Services

Addressing the Inbound vs. Outbound Marketing Dilemma

Inbound vs. Outbound Marketing: Is One Better Than the Other? Now that weÂ’re firmly planted in the 21st century, you need a marketing strategy that works with present-day realities. Relying on past methods isnÂ’t enough. Yet many businesses are finding that abandoning proven strategies for the sake of new channels doesnÂ’t always produce satisfying results. […]

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Reactivation: Gaining Back Your Customers

Utilizing Telemarketing for Reactivation Efforts While efforts to pull in new customers should always be a priority in your marketing strategy; it is important for every organization to also focus on the reactivation of old customers. ItÂ’s less costly to bring back old customers than to attract new ones but you must be strategic in

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Why You Should Outsource Your Telemarketing Services

Telemarketing has for decades been one of the top methods by which companies increase their sales and gain information about their target market, develop and nurture leads. Many have tried to take on telemarketing tasks in-house, but there is little evidence that this practice actually provides a good return on investment. The biggest obstacle organizations

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Use Telemarketing to Improve Your Customer Relationship Management Processes

Marketing takes many forms, but one of the most direct marketing tools you can find is telemarketing. Customer relationship management companies might think telemarketing misses the target, mostly because of their methodology when it comes to B2B telemarketing and all the different strategies that come to the table. It doesnÂ’t have to be that confusing;

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The Technology and Processes Behind the Success of Telemarketing Interviewing

If you still arenÂ’t ready to invest in telemarketing as a means of getting better leads or more leads, gaining marketing insights or simply making more sales, you should consider the technology and processes that telemarketers use to bring you far more than you can by yourself. The reason so many companies see such an

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