Closing the Healthcare Communication Gap
Understanding, Supporting, & Improving Customer Experience
Data
3 Steps to Successful Lead Generation for Cyber Security Companies
Cyber security breaches are in the news every day. With more remote workers due to Covid-19 utilizing their home networking …
B2B Publishers, Turn your Data into Dollars
Artificial intelligence, machine learning and predictive analytics are just some of the buzz words being overused by many today. If …
How Should You Convert Data Challenges to New Business Opportunities?
Data is at the heart of business growth. By mining, categorizing, analyzing and mobilizing data, you are able to create …
Inbound Contact Center
Never Miss a Donation With Contact Center Services
As a nonprofit organization, you never take for granted the generosity of your donors. But as much as you appreciate …
Closing the Healthcare Communication Gap
Timely and accurate communication is critical in healthcare. Your team is under constant pressure to be a bridge between healthcare …
Building Relationships Through Inbound Contact Center Services
Experts estimate that the average person owns between eight and twelve cars in a lifetime. For the automotive industry, that …
Outbound Call Center
Why You Should Never Let Sales Reps Touch Aging Leads
A report by Zoominfo revealed that 53% of companies spend up to half of their marketing budget on lead generation. …
The Secret to B2B Lead Generation
Everyone is looking for the Holy Grail of marketing, that Silver Bullet of lead generation. There’s a belief that if …
Blue Valley Marketing Launches New Call Center
Merrillville, IN. (November 6, 2017): Blue Valley continues to grow and is pleased to announce a new 60-seat call center …
Telemarketing
Common Misconceptions Publishers Have About the Opportunities From Lead Generation
Publishers considering lead generation campaigns for their advertising clients often find that they are battling against formidable forces. The biggest …
Advertisers – Who Is Your Message Reaching, and Are They Ready to Listen?
It happens in a split second: people make an unconscious decision, identifying a person they do …
Content Marketing
Using Interactive Content With Telemarketing for Effective B2B Lead Generation
Interactive content gives you the opportunity to layer your blogs, white papers and videos with a chance to listen to …
Is Your Content Marketing Distribution Strategy Effective?
Get Your Content Marketing Distribution Strategy on Point With Telemarketing Building up valuable content that helps …
Lead Generation
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Blue Valley Marketing does lead generation services for companies like Microsoft, IBM, NVIDIA, and more. Contact us to get started.
Top Reasons for Outsourcing Your Inbound Customer Support to a US-Based Call Center Provider
When it comes to customer support, it is not just about providing basic services like answering questions and resolving issues. It’s also about building customer relationships and helping them resolve
How Outsourcing Can Improve Customer Service
Customer service is one of the most vital components of any business. It can make or break a company. Many customers expect a seamless experience, which is among business leaders’
How Outsourcing Can Benefit Your Home-Based eCommerce Business
Outsourcing can be an excellent option for your business if you’re a home-based eCommerce business owner. Outsourcing allows you to focus on other essential things, such as growing your online
Call Center Outsourcing: How to Grow Your Business
Over the past several decades, call centers have become one of the most important aspects of customer service. They provide a way for a business to interact with its customers
7 Customer Management Tips to Keep Existing Customers Satisfied and Build New Customers
Client management is a key component of business growth. The more satisfied your customers are, the more likely they will come back to you and tell their friends about your
6 Important Things to Consider When Outsourcing a Call Center for Your Business
If you own a business, chances are you’ve had to handle customer service calls at some point. The reasons could be many, from the call volume being too much for
What Is Contact Center as a Service (CCaaS)?
Contact Center as a Service (CCaaS) is a cloud-based solution that enables businesses to outsource their customer service and support functions to a third-party provider. Instead of maintaining and managing
Call Center Operations: Outsourcing vs Insourcing
When running a business, figuring out what to outsource and what to do in-house is a common challenge. As it stands? The answer is pretty straightforward. Outsourcing vs insourcing boils
How Much Does It Cost to Outsource Call Center Services?
Call centers are a practical bridge between your company and your consumer base. Outsourcing call center services is how you scale your business to remain competitive. Did you know at
6 Reasons to Consider Call Center Outsourcing
Many companies, small and large alike, hold the firm belief that the best way to ensure a top-quality customer experience is to handle all call center processes and services in-house.
Why Inbound Contact Center Services Are a Good Fit for the Finance Industry
The stakes couldn’t possibly be higher. When it comes to meeting customer needs in a timely manner with precision and accuracy, no industry is more demanding than financial services. The
Never Miss a Donation With Contact Center Services
As a nonprofit organization, you never take for granted the generosity of your donors. But as much as you appreciate them, you can’t always handle the flood of calls. Donations
Why LinkedIn’s Latest Restrictions May Lead to Better Lead Generation
LinkedIn generated some buzz around lead generation among marketers in their recent changes to their invitation limits. The 100-Invitation Limit, let’s call it. While marketers have not pinpointed exactly how
Closing the Healthcare Communication Gap
Timely and accurate communication is critical in healthcare. Your team is under constant pressure to be a bridge between healthcare providers and patients, as well as between multiple providers as
Building Relationships Through Inbound Contact Center Services
Experts estimate that the average person owns between eight and twelve cars in a lifetime. For the automotive industry, that means that you’re not just thinking about meeting needs today.
3 Steps to Successful Lead Generation for Cyber Security Companies
Cyber security breaches are in the news every day. With more remote workers due to Covid-19 utilizing their home networking resources to access company assets, hackers see multiple vulnerabilities they
The Value of Outsourced Inbound Contact Center Services for the Insurance Industry
The insurance industry is complex. Customers know less about the specific products you offer, and much more about the customer experience they receive when they contact your company. At
Key Reasons For Contractors to Outsource Their Inbound Contact Center Services
As a contractor, you have a wide range of responsibilities. From meeting with potential customers to checking on job sites or managing inventory, your job involves a lot of roles.
Understanding, Supporting, & Improving Customer Experience
The customer is at the heart of your business values. And your company is dedicated to creating fantastic products and services as you offer the most amazing customer experience. But,
Why Inbound Marketing Is for B2C, Too
When you invest in outbound marketing, such as traditional television and radio advertisements or promotional mailers, you’re forced to wait and see whether any potential customers will respond. You generally
3 Ways Small Businesses Benefit From Inbound Contact Center Services
As a small business owner, you spin a lot of plates. On any given day, you may be working on payroll, taking a prospect to lunch and sharing a post
Critical Ways Inbound Contact Centers Benefit B2B Companies
Taking care of existing customers or trying to drum up new business: that’s the constant debate for B2B companies looking for ways to maximize their revenue. When it comes to
Common Misconceptions Publishers Have About the Opportunities From Lead Generation
Publishers considering lead generation campaigns for their advertising clients often find that they are battling against formidable forces. The biggest threat to their ability to create a successful and profitable
B2B Publishers, Turn your Data into Dollars
Artificial intelligence, machine learning and predictive analytics are just some of the buzz words being overused by many today. If you are a publisher, we know you have a great
Four Best Lead-Qualifying Practices for BANT
When it comes to any sales strategy, it’s easy for reps to begin using the steps as a formula, forgetting that they’re working with a human being. The problem is
How to Improve Your B2B Marketing to Drive More Profits
B2B marketing requires a unique strategy. While B2C marketing is focused on selling to the individual, B2B may involve multiple stakeholders, decision-makers and the C-suite, as well as influencers all
Ditch Manual Dialing, Unleash the Benefits of Power Dialing in Outbound Campaigns
A power dialer offers a personalized and evolved experience for your outbound campaigns and assists you in reaching new growth.
Why You Should Never Let Sales Reps Touch Aging Leads
A report by Zoominfo revealed that 53% of companies spend up to half of their marketing budget on lead generation. Â But the status of most leads generated by sales and
The Secret to B2B Lead Generation
Everyone is looking for the Holy Grail of marketing, that Silver Bullet of lead generation. There’s a belief that if you just get the right keywords plugged into your content,
How Should You Convert Data Challenges to New Business Opportunities?
Data is at the heart of business growth. By mining, categorizing, analyzing and mobilizing data, you are able to create customized experiences for your target audience based on a deeper
Advertisers – Who Is Your Message Reaching, and Are They Ready to Listen?
It happens in a split second: people make an unconscious decision, identifying a person they do not know (a telemarketing representative) who is on the other end of the line
Using Smarter Email Strategies to Energize Lead Generation
A great deal has been written about the use of e-mail. What once was a main channel of communication with clients and prospects has now become a challenging, yet still
How to Boost Email Subscription Renewal Rates
Renewal emails are an essential part of your business. They can help send those helpful reminders to renew a contract or keep a service. These emails have a call to
Intent Data Provides Key Insights Into the Activities of B2B Buyers
In business-to-business (B2B) marketing, it’s easy to know who is downloading your content and doing research on your products, and the buyer knows that fact perhaps better than anyone. They’ve
Blue Valley Marketing Launches New Call Center
Merrillville, IN. (November 6, 2017): Blue Valley continues to grow and is pleased to announce a new 60-seat call center located in Merrillville, which opened October 8. Hours of operation
New Trends in B2B Lead Generation Increase Your ROI When Paired With Traditional Channels
In recent years, there have been important new developments in B2B lead generation that offer deeper insight into your target audience. You can create highly personalized content that is tailored
B2B Lead Generation: Making Sales Calls That Count
Trying to find and connect decision-makers and influencers, when working with a list that’s inaccurate or out-of-date can feel like a waste of time to sales reps that thrill to
B2B Telemarketing: An Essential Guide to Great Performance
Market competition between businesses has arguably never been more intense, meaning that everyone needs to effectively employ all of the best possible techniques to attract prospective customers and encourage sales.
Do You Want to Improve the Quality of Your B2B Lead Generation?
Effective B2B Lead Generation Requires Quantitative Tools Lead generation is a core function of any successful growth strategy, but it’s easy to get caught up in the quantitative measuring of
Target Audience: How to Connect & Drive Sales
There’s a wide variety of marketing channels to connect with your target audience. Social media and email marketing offer a highly-personalized way of reaching out to customers compared with television
Pairing B2B Lead Generation Techniques for Success
Add Telemarketing to Boost Your ROI on Other B2B Lead Generation Techniques You’re about to embark on a B2B lead generation campaign, but before you begin, you may want to
Using Interactive Content With Telemarketing for Effective B2B Lead Generation
Interactive content gives you the opportunity to layer your blogs, white papers and videos with a chance to listen to your customer. You can find out their preferences and the
How to Calculate & Improve Your Marketing ROI
In today’s clatter of digital marketing, you need to find a way to stand out from all the noise. Like many companies, you may be producing a lot of content,
Successful B2B Lead Generation Requires Traditional Marketing as a Part of a Comprehensive Strategy
Looking to Increase B2B Lead Generation? Make a Phone Call A decade ago, B2B marketers saw many possibilities abounding in digital marketing potential. Many believed that social media, email newsletters
New Ideas in B2B Lead Nurturing
Achieving sales growth for your organization requires exceptional lead generation and lead nurturing processes. Creating a healthy new pipeline for business opportunities ensures that your sales team has a greater
Creating a Telemarketing Campaign for B2B Lead Generation
Steps for Effective B2B Lead Generation In the age of social media, it may seem retroactive to embrace traditional marketing methods. However, telemarketing remains a reliable way to connect with
Identifying the Best B2B Lead Generation Tools For Your Business
While there is no doubt that technology has impacted B2B lead generation, it’s important that you don’t forget to ask what’s actually working for you. Just because it’s new doesn’t
Foolproof B2B Lead Generation Ideas
Grow Your Pipeline With These B2B Lead Generation Tips In order to grow your business, you need a constant stream of qualified leads hitting your sales teamÂ’s pipeline. A strong
Choose a Personalized Approach in B2B Lead Generation
Telemarketing is a Highly Personal B2B Lead Generation Tool B2B lead generation is about more than obtaining a list of potential buyers. ItÂ’s about cultivating those leads in a way
Lead Generation Through Social Media: Is Your Return on Investment as Cost Effective as You Think?
Social media has changed the way people communicate, and that includes the ways that companies communicate their brand message. It’s where people collaborate, connect and share information. LinkedIn, in particular,