Your Business to Run Seamlessly
As an owner of a franchise, you have a lot of communicating to do. From staying up-to-date with the corporate office to informing your employees and supervisors, plus engaging with customers, you may feel as if you never get a break.
Blue Valley Marketing’s inbound contact center services exist to give you a way to ensure your franchise runs smoothly and that you get that much-needed night off. As a completely U.S.-based contact center, we offer a consistent experience as an extension of your in-house team.
Services That Save You Time and Resources
When you need to schedule appointments with contractors or want to conduct a follow-up with employees to ensure that every shift is covered, Blue Valley Marketing is your center for communications. As a true multichannel contact center, we offer a range of communication formats, from email and text to phone calls and messaging. Your employees, customers and even the corporate office contact you in the format most convenient to them.
Blue Valley Marketing provides the professional image you want for your company, and your callers will never know that they are not talking to a representative sitting in your office. You can stop worrying about the calls you miss or those that are forced to go to voicemail. You’ll never miss an important call again.
Enjoy Peace of Mind
As a franchise owner, you gain peace of mind knowing that each caller is receiving the high quality of service you envision for your business. Now you can work, uninterrupted, as trained agents handle your calls professionally and even help you grow your business.
Blue Valley Marketing also offers reporting to allow you to identify trends in your customer calls and make better-informed business decisions.
Owning a franchise comes with a lot of responsibility, but it can also be a fun way to grow in a business venture. Shift the balance to more fun and less responsibility when you outsource your inbound contact center to Blue Valley Marketing. Contact us today to learn more.