Franchise Call Center Services

Blue Valley Marketing is a multichannel inbound contact center, which means convenience and flexibility for your customers. They choose their preferred method for getting in contact with you, including voice, text, email and messaging. In addition, it’s easy to scale services up or down depending on promotions or seasonality.

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call center operations

Your Business to Run Seamlessly

As an owner of a franchise, you have a lot of communicating to do. From staying up-to-date with the corporate office to informing your employees and supervisors, plus engaging with customers, you may feel as if you never get a break.

Blue Valley Marketing’s inbound contact center services exist to give you a way to ensure your franchise runs smoothly and that you get that much-needed night off. As a completely U.S.-based contact center, we offer a consistent experience as an extension of your in-house team.

Services That Save You Time and Resources

When you need to schedule appointments with contractors or want to conduct a follow-up with employees to ensure that every shift is covered, Blue Valley Marketing is your center for communications. As a true multichannel contact center, we offer a range of communication formats, from email and text to phone calls and messaging. Your employees, customers and even the corporate office contact you in the format most convenient to them.

Blue Valley Marketing provides the professional image you want for your company, and your callers will never know that they are not talking to a representative sitting in your office. You can stop worrying about the calls you miss or those that are forced to go to voicemail. You’ll never miss an important call again.

smiling call center service agent

Enjoy Peace of Mind

As a franchise owner, you gain peace of mind knowing that each caller is receiving the high quality of service you envision for your business.

Now you can work, uninterrupted, as trained agents handle your calls professionally and even help you grow your business.

Blue Valley Marketing also offers reporting to allow you to identify trends in your customer calls and make better-informed business decisions.

Owning a franchise comes with a lot of responsibility, but it can also be a fun way to grow in a business venture. Shift the balance to more fun and less responsibility when you outsource your inbound contact center to Blue Valley Marketing. Contact us today to learn more.

eric muench
Blue Valley is my exclusive telemarketing vendor. I appreciate the total package that they provide. From scripting and set up, to reporting and campaign management, right through to delivery of the final data files, everything has been 100% reliable, professional, and on time.
Eric Muench
Director of Audience Development @ Trade Press Media Group, Inc.

We Gaurantee Satisfaction

The entire Blue Valley team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the Blue Valley Team is always so responsive and helpful in recommending best practices.
mary venianakis
Mary Venianakis
Circulation/Audience Manager @ SME
Important things that matter to a business – value – service – quality – responsiveness, Blue Valley has consistently delivered for our publishing company in the many years we’ve been working with them. They’ve never missed the mark.
john mansavage
John R. Mansavage
Director of Marketing @ W.D. Hoard & Sons Company
I have worked with Blue Valley for many years. The company has always provided excellent service and a superior product. They have proven to be extremely flexible as we have done a wide variety of projects over the years.
bruce sprague
Bruce A. Sprague
Owner @ The Sprague Group
Blue Valley Marketing has been working with us to testing some innovative ideas that are helping us to communicate with our customers in a more efficient way for the benefit of the customer. Also resulting in cost savings for Gardner.
mary leiphart
Mary Leiphart
Audience Development Director @ Gardner Business Media, Inc.
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Claim Your Free Setup Strategy ($500 Value)