24/7 Legal Call Center for Attorneys and Law Firms

Our legal intake services are ideal for firms from the small law office with limited staff to the large corporation receiving hundreds of calls, chats and website form submissions related to their injury and lawsuit cases.

Blue Valley Marketing can support the needs of your legal practice with agents trained to professionally handle calls in a fast-paced industry. Your clients often need counsel quickly, particularly if they have been hurt or mistreated, without the added difficulty of being stuck on hold or forced to leave a message.

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Value Delivered to Your Firm

Our U.S.-based agents are trained to deliver the appropriate messaging to your clients according to protocols with agents adhering to the highest standards for privacy regulations and ensuring critical information is passed on to your firm.

Agents can also handle appointment scheduling to ensure clients’ needs are met in a timely manner. A potential client in a challenging legal situation likely wants counsel quickly, and even being forced to stay on hold or leave a message on a voicemail system can cause them to hang up and find someone that is immediately available to take their call.

An inbound contact center ensures that your firm doesn’t lose opportunities due to the difficulty of staffing enough representatives to take every call. You can secure the services of an inbound contact center for those busy times at a fraction of the expense of hiring a set of representatives to field calls.

Cultivate a Reputation for Excellence

In addition to handling calls, Blue Valley Marketing operates as a true multichannel solution, equipped to respond to inquiries via phone, email, text, chat and more.

When you specialize in a service like legal expertise, you build a reputation for experience, skill and proficiency, like any law firm hoping to succeed. What may set you apart in your field is a commitment to effective communication.

An inbound contact center allows you to efficiently stay in communication with clients, with agents trained in not only your privacy policies and specific business practices but also in your approach. Agents use customized scripts based on your preferences and business values so that they always represent your firm faithfully.

Ready to Take Advantage of These Benefits?

Your firm is working hard to bring peace of mind to clients, and Blue Valley Marketing is here to bring peace of mind to you and your employees.

By outsourcing your inbound contact center needs, you can ensure that clients are receiving timely communications, and you’re never losing an opportunity due to a period of high call volume.

Blue Valley is my exclusive telemarketing vendor. I appreciate the total package that they provide. From scripting and set up, to reporting and campaign management, right through to delivery of the final data files, everything has been 100% reliable, professional, and on time.

Eric Muench

Director of Audience Development @ Trade Press Media Group, Inc.

Testimonials

We Gaurantee Satisfaction

The entire Blue Valley team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the Blue Valley Team is always so responsive and helpful in recommending best practices.

Mary Venianakis

Circulation/Audience Manager @ SME

Important things that matter to a business – value – service – quality – responsiveness, Blue Valley has consistently delivered for our publishing company in the many years we’ve been working with them. They’ve never missed the mark.

John R. Mansavage

Director of Marketing @ W.D. Hoard & Sons Company

I have worked with Blue Valley for many years. The company has always provided excellent service and a superior product. They have proven to be extremely flexible as we have done a wide variety of projects over the years.

Bruce A. Sprague

Owner @ The Sprague Group

Blue Valley Marketing has been working with us to testing some innovative ideas that are helping us to communicate with our customers in a more efficient way for the benefit of the customer. Also resulting in cost savings for Gardner.

Mary Leiphart

Audience Development Director @ Gardner Business Media, Inc.

Our clients

Claim Your Free Setup Strategy ($500 Value)