Medical & Healthcare Call Center

You’re striving to provide the best care for your patients, but your organization may need more support in order to effectively care for others. A fast and accurate response is more critical in the healthcare field than in any other industry, but the medical field is also vast, with varied needs. You need an inbound contact center service ready to create a customized program for your patients’ unique situations.

Whether you run a small family practice and are looking for a way to manage calls that may otherwise be missed, or you’re an office manager for a large clinic that needs additional help during cold and flu season, Blue Valley Marketing can help you set up the call center for healthcare of your dreams.

Claim Your Free Setup Strategy ($500 Value)

Tailoring Services to Patient Preferences

Beyond medical offices and clinics, Blue Valley is equipped to support a wide range of healthcare services, including dental, home health, medical equipment and mental healthcare providers.

Blue Valley Marketing’s agents are completely U.S.-based, offering your patients an experience that is consistent with what they receive from your organization. In addition, Blue Valley offers a true multichannel inbound contact center, so that your patients are free to make contact in the way most convenient for them: voice call, text or email.

Improving Patient Experiences

Blue Valley Marketing offers HIPAA-compliant inbound contact center services to organizations in the healthcare industry, from hospitals and clinics to providers, pharmaceutical companies and health insurance companies. Partnering with Blue Valley Marketing allows you to improve the patient experience with fast and accurate sharing of information while reducing your costs.

From appointment scheduling to the handling of a drug recall hotline and qualifying leads for pharmaceutical reps, Blue Valley Marketing agents are specially trained to handle your contact center requirements.

Improve the overall efficiency of your organization

From appointment scheduling to the handling of a drug recall hotline and qualifying leads for pharmaceutical reps, Blue Valley Marketing agents are specially trained to handle your medical call center requirements.

Your patients will always be greeted by a friendly and professional agent, offering timely support to your patients and improving the overall efficiency of your organization.

Contact us at Blue Valley Marketing for more information about our inbound contact center service. You’re working hard to support your patients with an exceptional level of care, and we would like to, in turn, support you.

Blue Valley is my exclusive telemarketing vendor. I appreciate the total package that they provide. From scripting and set up, to reporting and campaign management, right through to delivery of the final data files, everything has been 100% reliable, professional, and on time.

Eric Muench

Director of Audience Development @ Trade Press Media Group, Inc.

Testimonials

We Gaurantee Satisfaction

The entire Blue Valley team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the Blue Valley Team is always so responsive and helpful in recommending best practices.

Mary Venianakis

Circulation/Audience Manager @ SME

Important things that matter to a business – value – service – quality – responsiveness, Blue Valley has consistently delivered for our publishing company in the many years we’ve been working with them. They’ve never missed the mark.

John R. Mansavage

Director of Marketing @ W.D. Hoard & Sons Company

I have worked with Blue Valley for many years. The company has always provided excellent service and a superior product. They have proven to be extremely flexible as we have done a wide variety of projects over the years.

Bruce A. Sprague

Owner @ The Sprague Group

Blue Valley Marketing has been working with us to testing some innovative ideas that are helping us to communicate with our customers in a more efficient way for the benefit of the customer. Also resulting in cost savings for Gardner.

Mary Leiphart

Audience Development Director @ Gardner Business Media, Inc.

Our clients

Claim Your Free Setup Strategy ($500 Value)