Contractor Call Center Services

Blue Valley Marketing is a multichannel inbound contact center, which means convenience and flexibility for your customers. They choose their preferred method for getting in contact with you, including voice, text, email and messaging. In addition, it’s easy to scale services up or down depending on promotions or seasonality.

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happy call center employees

Managing Your Many Roles

Your responsibilities as a contractor can span from providing estimates and checking on different job sites to collecting payments and managing inventory. You may also take on the roles of salesman, customer management and appointment scheduler. Even while you’re juggling all of these responsibilities, your phone is ringing. And each of those calls is a potential job, and even an opportunity to build a relationship that leads to a customer for life. You need a way to capture those valuable leads that help your business grow.

Time to Outsource?

As a contractor, you’re often forced to choose between following up on a lead or taking a call that will help move an existing project forward. When it seems as if there aren’t enough hours for all the communication you need to take care of, it’s time to outsource to Blue Valley Marketing’s inbound contact center. 

From coverage during evenings and weekends to handle inquiries about potential projects, we allow you to focus on your projects while we keep your pipeline full with future opportunities. Our completely U.S.-based agents offer true multichannel marketing, giving your customers the ability to contact you via voice, text or email.

smiling call center service agent

Customized for Contractors

Your business is unique, and Blue Valley Marketing designs a program that fits the particular needs of your contracting business.

From electricians that need the freedom to stay out on the job, to an HVAC business that needs to focus on billable work or a plumber that wants to build long-lasting relationships, Blue Valley Marketing builds a solution that focuses on your priorities. Even within your business, no two calls are the same.

That’s why Blue Valley Marketing designs custom scripts that handle a wide variety of calls, from appointment scheduling and common troubleshooting to onboarding a new customer. We offer seamless, friendly customer service that acts as an extension of your in-house team. You fill a lot of roles as a contractor, but you can take off the pressure by outsourcing your inbound contact center to Blue Valley Marketing. Contact us to get started.

eric muench
Blue Valley is my exclusive telemarketing vendor. I appreciate the total package that they provide. From scripting and set up, to reporting and campaign management, right through to delivery of the final data files, everything has been 100% reliable, professional, and on time.
Eric Muench
Director of Audience Development @ Trade Press Media Group, Inc.

We Gaurantee Satisfaction

The entire Blue Valley team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the Blue Valley Team is always so responsive and helpful in recommending best practices.
mary venianakis
Mary Venianakis
Circulation/Audience Manager @ SME
Important things that matter to a business – value – service – quality – responsiveness, Blue Valley has consistently delivered for our publishing company in the many years we’ve been working with them. They’ve never missed the mark.
john mansavage
John R. Mansavage
Director of Marketing @ W.D. Hoard & Sons Company
I have worked with Blue Valley for many years. The company has always provided excellent service and a superior product. They have proven to be extremely flexible as we have done a wide variety of projects over the years.
bruce sprague
Bruce A. Sprague
Owner @ The Sprague Group
Blue Valley Marketing has been working with us to testing some innovative ideas that are helping us to communicate with our customers in a more efficient way for the benefit of the customer. Also resulting in cost savings for Gardner.
mary leiphart
Mary Leiphart
Audience Development Director @ Gardner Business Media, Inc.
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Claim Your Free Setup Strategy ($500 Value)