Automotive Call Center Services

Blue Valley Marketing is a multichannel inbound contact center, which means convenience and flexibility for your customers. They choose their preferred method for getting in contact with you, including voice, text, email and messaging. In addition, it’s easy to scale services up or down depending on promotions or seasonality.

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Helping the automotive industry get more leads

Cultivating Customers for Life

At your dealership or repair shop, your goal is to make customers for life. You don’t want to simply sell them a car or make a repair; you want to build a trusted relationship that keeps customers coming back time after time. That kind of service requires friendly, professional service built on human-to-human interactions, not a recording or a voicemail inbox.

Your main goal is keeping customers happy. Happy customers tell their friends about their great experience with your repair shop or the fantastic service they received when they called your dealership. When you partner with Blue Valley Marketing, it’s more than a kind voice on the other end of the line. With entirely U.S.-based agents, your customers receive a customized experience that is consistent with your brand and your style.

Covering Promotions, Capturing Leads

Your automotive business requires agents for scheduling service appointments, capturing leads or following up on a service, and Blue Valley Marketing provides the additional support you require. Whether you operate a parts distribution, garage, service center or dealership, flexible customer support offers the level of service your brand is known for in your industry.

Blue Valley Marketing is a multichannel inbound contact center, which means convenience and flexibility for your customers. They choose their preferred method for getting in contact with you, including voice, text, email and messaging. In addition, it’s easy to scale services up or down depending on promotions or seasonality.

Automotive call center services

More time for you to get work done

That means more test drives, more repairs finished, more items checked off your to-do list.

All of these services mean more time for you to get work done. That means more test drives, more repairs finished, more items checked off your to-do list.

To learn more about the specific benefits you will experience when you outsource your inbound contact center services to Blue Valley Marketing, contact us today.

eric muench
Blue Valley is my exclusive telemarketing vendor. I appreciate the total package that they provide. From scripting and set up, to reporting and campaign management, right through to delivery of the final data files, everything has been 100% reliable, professional, and on time.
Eric Muench
Director of Audience Development @ Trade Press Media Group, Inc.
Testimonials

We Gaurantee Satisfaction

The entire Blue Valley team, are wonderful to work with. Whether it’s recommending new lists to try or ways to generate revenue for our other business areas, the Blue Valley Team is always so responsive and helpful in recommending best practices.
mary venianakis
Mary Venianakis
Circulation/Audience Manager @ SME
Important things that matter to a business – value – service – quality – responsiveness, Blue Valley has consistently delivered for our publishing company in the many years we’ve been working with them. They’ve never missed the mark.
john mansavage
John R. Mansavage
Director of Marketing @ W.D. Hoard & Sons Company
I have worked with Blue Valley for many years. The company has always provided excellent service and a superior product. They have proven to be extremely flexible as we have done a wide variety of projects over the years.
bruce sprague
Bruce A. Sprague
Owner @ The Sprague Group
Blue Valley Marketing has been working with us to testing some innovative ideas that are helping us to communicate with our customers in a more efficient way for the benefit of the customer. Also resulting in cost savings for Gardner.
mary leiphart
Mary Leiphart
Audience Development Director @ Gardner Business Media, Inc.
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Claim Your Free Setup Strategy ($500 Value)