- Providing Around the Clock Customer Service
The Best Customer Call Center Outsourcing Solutions.
- Save an Estimated $30K per Agent or More
- Increased Customer Satisfaction by 20%
- Eliminate Challenges with Staffing and Turnover
Blue Valley inbound & outbound call center services are accessible 365 days a year, 24 hours a day, 7 days a week.
We understand that securing the highest possible customer satisfaction is paramount for your business’s success. No matter when they call, e-mail, text, or chat, your clients will engage with a genuine, highly qualified US-based live contact center agent. Blue Valley Marketing provides exceptional call center solutions at the most affordable rates.
Request Your Free Setup Strategy ($500 Value)
6 Reasons to Outsource Your Call Center Services
While this call center model does offer a wide range of benefits, there are also a wide array of benefits that outsourced call centers can provide, especially to rapidly growing companies who are struggling to keep up with client engagement demand.
We Provide Customer Service that Never Sleeps.
In today’s customer-centric environment, you must be available when customers need to contact you. Ensure Around the Clock, Real-Time Professional Coverage.
Customers demand exceptional service on their time. Most callers who land in your voicemail system do not leave a message. Businesses that are not available to address prospective clients’ inquiries miss out on 70% of new customer opportunities. Existing customers with issues or inquiries who cannot reach an agent on the first call will not recommend your business to others or repeat purchase your products/services.
Blue Valley Marketing allows you to show your customers how much you care about them by providing full coverage not only during business hours but also after hours and on weekends and holidays. Happy, satisfied customers translate to more business and higher profits.

Say Goodbye to Missed Opportunities
Every missed call represents missed opportunity. Missed business opportunities represent lost revenue, negatively impacting your bottom line. If prospects reach out and no one is there to address their needs immediately, they will move on to your competition. Even when a prospect leaves a message, reaching back out to them is costly and too often unsuccessful. When customers call with an inquiry or a problem, they expect a human to address their needs.
Having to wait is frustrating and often leads to bad reviews and loss of repeat business. Blue Valley can step in to provide you with the real-time voice prospects and clients alike desire. Our agents capture all inquiries, address challenges in real time, transfer calls when needed, place orders, schedule appointments, and so much more
Below are the real fully loaded costs of your in-house call center agents
Entry Level Customer Service Representative
General hiring costs:Â Â Â Â Â Â Â Â Â Â Â Â Â Â $6,000
Office space:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â $15,000
Software and hardware expenses:Â $3,000
Customer service management:Â Â Â $20,000
Employee salaries (with benefits):Â Â $65,000
$109,000.00
Total In-House Annual Investment
Mid-Range Customer Service Representative
General hiring costs:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â $12,000
Office space:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â $25,000
Software and hardware expenses:Â Â $3,000
Customer service management:Â Â Â Â $20,000
Employee salaries (with benefits):Â Â Â $95,000
$155,000.00
Total In-House Annual Investment
High-End Customer Service Representative
General hiring costs:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â $20,000
Office space:Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â $45,000
Software and hardware expenses:Â Â $5,000
Customer service management:Â Â Â $40,000
Employee salaries (with benefits):Â Â $140,000
$250,000.00
Total In-House Annual Investment
We Are There When You Can’t Be, or Supplement Your Agents During Peak Times
It doesn’t matter whether you choose Blue Valley Marketing after hours, on weekends or holidays, or in conjunction with your staff supplementing overflow; we will pick up right where you left off. Our call center technology can integrate with your in-house system to submit support tickets, web-based scheduling, appointment-setting, record orders, address problems, answer inquiries, and so much more.

.Around the clock service built with your business in mind.
One Flat Rate​
We provide simple, all-inclusive, affordable contact center solutions that any size company can afford. Other call centers charge you more for after-hours or have a complicated fee structure; we do not.
Call Handling Customized
Blue Valley Marketing collaborates with you to assess and address your objectives and create a contact center environment that meets your business requirements. During the onboarding process, we will learn if you require any call-handling changes, process customization solutions, or system integrations. We will do what it takes to become an integral part of your business.
Virtual Receptionist Capabilities
Our live receptionists are skilled customer service experts who have a strong desire to assist and support others. Blue Valley Marketing employs only enthusiastic representatives dedicated to addressing your customer requests and guiding clients through troubleshooting processes.
US Based Support​
Blue Valley Marketing is an established provider of US-based call centers. Our goal is to offer US-based representatives that are familiar with your customers and your industry.

Testimonials
We Gaurantee Satisfaction




Our clients








Claim Your Free Setup Strategy ($500 Value)