Publishers

The Audience Development Manager (ADM), formerly known as the Circulation Manager, was once viewed as a tactical role. The job centered on mail, fax, and email execution, with a focus on deliverability, open rates, and basic list hygiene. It was important work, but it wasn’t designed to drive growth or influence strategy. That has completely […]

Forecasting the B2B Publishing Landscape B2B publishing is moving fast into a new era and it’s not a gentle evolution. It’s a rebuild. The models that powered subscriptions, events, research, advertising, and distribution for decades are getting re-engineered for a privacy-first world where first-party data, consent, trust, and proof of engagement matter more than ever.

As an outbound call center supporting B2B publishers and their audience development teams, we’re hearing the same question more and more: “Can we use AI or automated calls to handle our ReQual campaigns so we can cut costs?” On paper, it sounds perfect. AI seems cheaper, faster, and infinitely scalable. Vendors show demos where an

For years, audience and circulation teams were rewarded for one thing above everything else: a bigger subscriber file. If the list was growing, it felt like the business was healthy. More names meant more reach, and more reach was supposed to mean more revenue. The Big List Illusion Entire workflows, KPIs, and budgets were built

You can read every industry report, follow all the trends, and still miss what your buyers really want. The simplest way to find out is to ask them. In this guide, we will look at how direct conversations with your target audience sharpen your content decisions, cut waste, and create steady growth. We will pair

A practical guide for audience-development teams that need every channel to pull its weight. Bad data doesn’t just break email. It chips away at every revenue line on a B2B publisher’s P&L: newsletter sponsorships, webinar registrations, trade-show attendance, print renewals, even the credibility of your brand with advertisers. When Data Decay Turns Into Revenue Decay

If you work inside a B2B media company, you have probably heard some version of this: “Lead generation is expensive, hard to manage, and risky.” It sounds reasonable until you talk to publishers who treat lead generation as a product, not a side project. When you do, a very different picture emerges. Lead generation can

Artificial intelligence, machine learning and predictive analytics are just some of the buzz words being overused by many today. If you are a publisher, we know you have a great deal of questions trying to figure out the best way to take advantage of these new technologies. A simpler question should be answered right now

It happens in a split second: people make an unconscious decision, identifying a person they do not know (a telemarketing representative) who is on the other end of the line as a friend or a foe. A telemarketing representative has only 20 to 30 seconds to deliver a clear message and communicate value propositions or

Renewal emails are an essential part of your business. They can help send those helpful reminders to renew a contract or keep a service. These emails have a call to action, and they can direct customers where to continue their services. Renewal emails can help you boost your email subscription rates, but you need to