Blue Valley Marketing Launches New Call Center

Merrillville, IN. (November 6, 2017): Blue Valley continues to grow and is pleased to announce a new 60-seat call center located in Merrillville, which opened October 8.

Hours of operation for the new center are 7:30 a.m. to 4:30 p.m., Monday through Friday. Located at 8585 Broadway, the building also has tenants such as Chase Bank, Lockheed Martin, Wells Fargo, Chick-Fil-A and Thrivent Financial. With a population of nearly 35,000, Merrillville is known to have highly trained telemarketers already living and working in the region.

Northwest Indiana is a perfect place to expand, said Ronen Ben-Dror, Director of Client Relationship Development for Blue Valley, as the available and abundant workforce in this region is perfect for what we do.

Ben-Dror said they are currently seeking to employ up to 40 people, but the call center is able to handle larger campaigns where up to 60 could be working. In total, Blue Valley has a capacity of 250 seats. He said they are using the latest telemarketing technology, including an SER dialer, which is a next-generation outbound dialer that offers more options than legacy dialers commonly used in the industry.

Blue Valley is in the process of training its second class for the Merrillville location. Ben-Dror said the training focused on one-on-one tutoring to ensure the call reps hit the ground running.

Our training regimen, regardless of location, has always been top-notch, Ben-Dror said. This ensures that our clients will be satisfied and well-represented with our expert communication teams behind them.

About Blue Valley Marketing

Blue Valley is a B2B firm focused on delivering high quality New Business Development, Brand Development, Demographic and Interest Based Lead Generation services. Supporting the companies operating in the B2B environment, publishing industry and media companies since 1991, Blue Valley Marketing has accumulated an immeasurable wealth of knowledge and experience in audience development, database enhancements, and most importantly New Business Development by creating qualified actionable leads, while building rapport with executives in a large number of industries.

With proven telemarketing capabilities, Blue Valley can offer extensive services to develop new business opportunities with new and existing clients, complete surveys, run competitive analysis, identify customer interests and trends and measure brand awareness among the base. Working with the client to set clearly defined goals, Blue Valley works within the campaign budget and sets expectations to manage yearlong activities to drive the most value for the organization. As telemarketing with Blue Valley creates new profit centers, the client?s investment is quickly returned.

Last Updated on September 14, 2023 by Ronen Ben-Dror

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